Remote Support Software

The remote IT support application we use is trusted by over 60 million people globally, is only a click away, is free and takes less than 30 seconds to install. With it we can securely take control of your computers to spot and fix most errors, just as if you had dropped it into our office for repair.

An Engineer will talk you through what we’re doing whilst using our IT support software so you can 'look and learn' or you can just go off and make yourself some tea!

Remote software support is faster than any call out and more effective than old fashioned telephone support. It couldn’t get easier. Download the free application below. We don’t charge for chatting to you – we only charge whilst we’re fixing something.

Our remote support tools are available for users on Microsoft Windows or Apple Macintosh. Please choose the correct version for your operating system below.

Download for Apple Mac

Download for Windows